The nation’s healthcare network is large and complex. In addition to hospitals and clinics, patients and their families must also deal with insurance companies and third-party billers. Vital to a positive user experience are healthcare client service representatives, benefits and claims specialists, customer support liaisons and other client-facing professionals.
Even with automated systems and healthcare portals, humans remain at the heart of excellent customer service in this industry. Keep your call center fully staffed and operational by partnering with Randstad. We take care of recruiting and vetting customer service agents, including bilingual ones, then place them at your physical location or get them ready for remote work.
Save time and effort by hiring smarter – during open enrollment or any other time of the year.
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