job summary: We need a talented Senior Business Analyst to fill a critical opening in our PSS (Passenger Service System) SHARES team. We are working to completely transform and modernize our PSS over the next several years, which will result in an industry leading platform. This a once in a career opportunity to rethink and shape our core PSS for years to come. Join us on a team that will work with a broad scope of dedicated individuals and influence decisions about the PSS of the future. location: Houston, Texas job type: Contract salary: $47 - 51 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Establish and maintain good relationships with key business and technology partnersLead meetings with business and technology partners to gather and document needs and requirementsWork collaboratively with product owners, business partners, end users, architects, developers, eQE, scrum masters, and other analystsFunction as a project leaderWork on complex projects that require subject matter expertiseWork/consult across multiple projectsProvide direction, tools, and process support to less senior employeesWork independentlyAnalyze business processes and requirementsPlan and design solutionsCreate complex workflow models and process maps independently from defined specsPrepare project documentationAnalyze efficiencies and effectiveness of current solutionsIdentify problems/issues and find solutionsSelf-motivated - if you don't know the answer, you'll reach out and find somebody who doesPoised and confident presenting skills to various levels of leadershipThrive in a hybrid waterfall-agile software delivery environmentBreak epics down into user stories and define acceptance criteria for each user storyProvide Agile team with context needed to understand broad scope of projectsMultitask and concurrently work on more than one project Qualifications: Bachelor's Degree in Information Technology, Business Administration, Aviation, or related field or equivalent experience5 or more years of IT and/or business experience, or any equivalent combination of experience, education, and/or trainingIn-depth knowledge/expertise of airline PSS systems, functionality, and industry standardsWorking experience in airport or airline operationsExperience in Agile methodology, including writing of user stories and acceptance criteriaExperience using Microsoft Office tools, including Word, Excel, and PowerPointProficiency in Azure DevOps (ADO)Effective written and verbal communicationExhibit creativity and innovationReliable, punctual attendance is an essential function of the position qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors skills: Business AnalysisAzureDevOpsScrum Master Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.