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Are you ready to be the champion of outstanding service? Come join our team as a Customer Service Representative! Your role involves assisting customers and partners via phone and email, handling complaints professionally, diagnosing and resolving issues, monitoring delivery routes, and processing order changes/cancellations. We're looking for someone with experience in Microsoft Office, preferably in a call center, with excellent customer service skills, multitasking abilities, and the capability to thrive under pressure.salary: $18 - $19 per hourshift: Secondwork hours: 12 PM - 8:30 PMeducation: High SchoolResponsibilities Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery ordersThe essential functions of this role include:working weekendsSkillsActive ListeningTelephone EtiquetteEmpathyCRMCall Center SupportCustomer ServiceIndustry RepresentativeFollow-upQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

job summary: Team Overview The mission of the Data Lake Team is to establish and maintain a centralized and scalable data platform - Data Lake, that consolidates diverse datasets from various sources across the healthcare system. This initiative aims to break down data silos, foster collaboration, and empower stakeholders with timely and accurate information.The Data Lake Team collaborates closely with various stakeholders, including clinicians, researchers, administrators, and IT professionals. Cross-functional partnerships ensure that the Data Lake aligns with the evolving needs of the comany community.Embracing a culture of innovation, the team is committed to exploring emerging technologies and methodologies to enhance the capabilities of the Data Lake, Lake house and Enterprise Data Warehouse. Continuous improvement initiatives are undertaken to refine processes, optimize performance, and stay at the forefront of healthcare data management.The Team is at the forefront of revolutionizing healthcare through effective data management. By fostering collaboration, ensuring data integrity, and facilitating advanced analytics, the team contributes significantly to the company's mission of providing high-quality patient care and advancing medical knowledge. Position Overview We are seeking a highly skilled and experienced Principal Data Engineer to join our dynamic team. As a key member of our data engineering team, you will play a crucial role in designing, developing, and maintaining our data infrastructure and platform integration solutions. The Principal Data Engineer will be responsible for advancing our data engineering capabilities, ensuring data quality, and contributing to the success of data-driven initiatives. Qualifications: (Must be realistic, neither overstated nor understated, and related to the essential functions of the job.) Bachelor's or Master's degree in Computer Science, Information Technology, or related fields; or comparable work experience8+ years of related professional experience including 5+ years in data lake development in large reporting environment(s)Expert in Azure cloud computing, specializing in Azure data engineering stacks like ADF (Azure Data Factory), ADLS, Event Hubs, Snowflake, Databricks, streaming, Azure PowerShell, and Log Analytics.Hands-on development experience with Design and Architecture of big data frameworks/tools: Azure Data Lake, Snowflake, Azure Data Bricks.Expert experience with Hadoop based technology (e.g. Spark) and programming (Python, SQL, PySpark)Knowledgeable about cloud computing costs and performance and capable of providing ongoing suggestions for cost & performance optimization.Solid understanding of Snowflake computing, including its integration with Azure Data Lake, utilizing ADLS as a source for data processing.Experience with Design and Architecture of relational SQL and NoSQL databases, including MS SQL Server, Snowflake.Experience with Azure DevOps, familiar with CI/CD (Continuous Integration/Continuous Deployment) processes and capable of scaling them across engineering teams, leveraging Azure native resources for data ingestion.Experience leading and working with cross-functional teams in a dynamic environment, demonstrated track record of team leadership, technical acumen, innovation, tactical and strategic.Proven verbal, communication, and presentation skills, ability to clearly and concisely communicate complex technical concepts to both technical and non-technical audiences.Proven ability to work independently. Skills/Abilities/Competencies: (Must be realistic, neither overstated nor understated, and related to the essential functions of the job.) Advanced hands-on SQL, Spark, Python, PySpark knowledge and experience working with relational databases for data querying and retrieval on multiple platform.Proficiency in Data Modeling tools (e.g. Erwin, Visio).Interpersonal and communication skills, both written and verbal.Scrum/Agile development experience.Excellent organizational skills and attention to detail, manage multiple tasks and projects, meet deadlines, follow through, and manage to schedule.Innovation capabilities and the ability to think creatively.Collaboration and team building skills within, across and outside of an organization.Maintain and promote a positive team environment.Maintains stable performance under pressure, demonstrating sensitivity to diverse organizational culture.Ability to effectively cope with change, remain flexible and adaptable within a fast-paced environment with rapidly changing requirements, and ability to negotiate situations when the big picture is not clearly defined. PREFERRED SKILLS/ABILITIES/COMPETENCIES Root cause analysis and problem-solving skillsAbility to juggle multiple projects in a high volume, fast-paced Production environmentAbility to identify process improve opportunities and areas of potential conflictWorking knowledge of MGB data products and platforms a plusAbility to quickly adapt to new technologies, concepts, and approachesFamiliar with current healthcare and data management trends and industry practicesDemonstrated ability to manage multiple prioritiesMicrosoft Certified: Azure Solutions Architect Expert ( Nice to Have)Microsoft Certified: Azure Data Engineer ( Nice to Have)   location: SOMERVILLE, Massachusetts job type: Permanent salary: $160,000 - 170,000 per year work hours: 8am to 4pm education: Bachelors   responsibilities: Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Infrastructure, Architecture and Design: Design end-to-end data solutions on the Azure data platform, considering Scalability, Security, Compliance and Performance.Contribute to technical foundation of the Data Lake platform, expanding and optimizing the data ecosystem and pipeline architecture.Provide expertise in selecting and implementing appropriate data platform services (e.g. Azure, Databricks, Snowflake) for various data processing and storage needs.Collaborate with cross-functional teams to integrate data solutions with existing MGB data platform systems and applications, integrate new data management technologies aligned with the latest vendor products & capabilities (Microsoft Azure and Fabric, Databricks, Snowflake, Collibra, etc.) and software engineering tools into existing structures.Design, develop, construct, test, and maintain Data Lake architectures and large-scale data processing systems.Support big data, data lake, lakehouse ecosystem related tool selection and POC analysis. Data Pipeline Development: Gather and process raw data at scale including large complex data sets, meeting functional/non-functional business requirements (using ADF, Databricks, Python, Pyspark, scripts, REST API calls, SQL Queries, etc.).Develop data set processes for data modeling, mining, and production.Create and maintain optimal data pipeline architecture on cloud-based platforms (e.g., Azure) and relational data systems (SQL Server, SSIS, Snowflakes). Cross-Functional Collaboration: Work on cross-functional teams delivering enterprise solutions for internal and external clients.Collaborate with Software Developers, Database Architects, Data Analysts, and Data Scientists on data initiatives.Support stakeholders, including the Management team, Product owners, and Architecture teams, in addressing data-related technical issues and fulfilling data infrastructure needs.Partner with integrated platform & data science teams to define integrated solutions to meet the evolving needs of data analysts, developers & consumers (e.g. data ingestion framework, AI/ML capabilities, scalable compute), contributing to the innovation and leadership of the organization. Data Optimization and Automation: Identify, design, and implement internal process improvements, automation of manual processes, optimization of data delivery, etc.Build the data infrastructure required for optimal extraction, transformation, and loading of data from traditional/legacy sources. Subject Matter Expertise and Leadership: Act as a subject matter expert for internal or external data products.Contribute to solution architecture design and advise on engineering solution best practices.Mentor and guide junior data engineers by leading code reviews and documenting best practices.Use company values to govern decisions, actions, and behaviors.Perform other duties and responsibilities as assigned.   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required)  skills: Data Warehouse (3 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.

Hey! Are you interested in advancing your career with one of the oldest and largest Financial and Healthcare Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring Customer Service Represntative! Please review the avove details and let us know your interest!  salary: $21.99 - $22 per hourshift: Firstwork hours: 10 AM - 6 PMeducation: BachelorsResponsibilitiesAnswer toll free customer service calls, and correspondences, including letters, internet e-mails, chat, and/or social media comments. Field customer questions, resolve standard customer complaints, document information in the customer tracking system and ensure effective communication at all levels. Monitor Facebook, Twitter, Instagram, TikTok and respond to customer comments/questions. • Respond accurately, promptly and effectively to all forms of customer communication, including phones, letters, Internet e-mails, chat, social media referrals. • Resolve difficult and sensitive customer issues in an objective and timely manner, using problem solving and negotiation skills. • Communicate with District Managers, Store Managers and Home Office personnel to resolve customer problems and answer questions. Escalate serious issues to protect the company/brand. • Document customers and store information in customer tracking system. Code correctly and provide continuous updates until the issue is resolved and ready to close.SkillsFollow-upActive ListeningTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.